Short answers about the selection, compatibility, installation and maintenance of Felicity ESS equipment.
How to choose the power of the inverter?
It is necessary to determine the total power of devices that will operate simultaneously, take into account the starting currents of the motors and the desired reserve. We will help you compile a list of loads and select the appropriate model.
What capacity battery is needed?
The capacity depends on the load power and the required backup time. For an accurate calculation, it is important to know which devices need to operate during a power outage and for how many hours.
Are all Felicity ESS inverters and batteries compatible with each other?
No, compatibility depends on system voltage, communication protocol, allowable current and equipment model. We will check the kit configuration before ordering.
Can I connect existing solar panels?
In many cases, yes. You need to compare the voltage and current of the strings with the MPPT range and limiting parameters of the specific inverter.
Who should perform the installation?
Installation and initial start-up must be performed by a qualified specialist in compliance with the manufacturer's instructions, electrical safety requirements and network protection rules.
How is delivery?
We ship by transport and courier services across Ukraine after confirming the order and payment. We agree on the method, term and cost individually.
What are the warranty and return terms?
Warranty terms depend on the model. Exchanges and returns are carried out in accordance with the current legislation of Ukraine. Details are collected on the "Warranty and returns" page.
Didn't find the answer?
Call the number +38 068 794 0332 or write to felicity@ti-group.com.ua. Prepare a list of equipment and the desired battery life - this way the consultation will be more accurate.